These Terms of sale (the "Terms") govern all services provided by Jalis Klingler, Entrepreneur individuel (EI), French sole proprietorship under the micro-entreprise regime, trading as Architect Studio, SIRET 991 073 123 00010, registered at 15 bis rue Victor Hugo, 95480 Pierrelaye, France ("Architect Studio", "we"), to its clients (the "Client").
1. Scope
Our services are reserved for businesses and professionals acting for the purposes of their trade, business or profession. By ordering, the Client confirms that it is not acting as a consumer. These Terms apply to every order and prevail over the Client's own general terms of purchase, unless we agree otherwise in writing. In case of conflict, a quote or order form signed by both parties prevails over these Terms.
2. Definitions
- Deliverable: a finished video ad or static ad delivered to the Client.
- Request: a request for a new Deliverable sent by the Client within its subscription.
- Brief: the creative direction of a Deliverable (concept, script, text, format, language) approved by the Client.
- Plan: the subscription chosen by the Client (Basic, Premium or Infinite).
- AI flaw: a defect defined in article 8.
3. Our services
Architect Studio produces advertising content generated with artificial intelligence tools: video ads and static ads, including the related post-production (editing, color grading, sound design, visual design) and, depending on the Plan, creative strategy.
We do not provide media buying. We do not buy advertising space, we do not manage, launch, monitor or optimize advertising campaigns, and we have no access to the Client's advertising accounts. The Client alone decides whether, where and how the Deliverables are published and distributed.
We use third-party AI tools to create the Deliverables. We may change the tools we use at any time. We may also rely on subcontractors, and remain responsible for their work towards the Client.
4. Plans and orders
The content of each Plan (number of Deliverables per month, number of Requests in progress at a time, included services) is described on the Website or in the quote sent to the Client. The subscription starts once the first monthly payment has been received. Unused Deliverables in a given month are not carried over to the next month and give no right to a refund. "Unlimited" Plans allow an unlimited number of Requests, processed within the limit of Requests in progress at a time set by the Plan.
5. Price and payment
- Prices are those shown in the quote or on the Website at the time of the order, in euros (EUR) or US dollars (USD) as stated in the quote.
- Prices are exclusive of taxes. VAT is added where applicable. While Architect Studio benefits from the French VAT exemption scheme, no VAT is charged (VAT not applicable, article 293 B of the French General Tax Code (CGI)).
- The subscription is billed monthly, in advance, and renews automatically each month until cancelled under article 11.
- Invoices are payable on receipt, by bank card or bank transfer. Bank and currency conversion fees are paid by the Client.
- Any late payment automatically incurs, without prior notice, late payment penalties at three times the French legal interest rate, and a fixed recovery fee of 40 € (article L. 441-10 of the French Commercial Code).
- We may suspend all work until any overdue amount is paid in full.
We may change our prices. Any change is notified to the Client by email at least 30 days in advance and applies from the next billing month. The Client may cancel before the change takes effect.
6. Production, delivery and revisions
- The Client provides, in good time, all the elements needed for production: information about its brand and offer, logo, product visuals, approved texts and claims, brand guidelines. Delays caused by missing or late elements extend delivery times accordingly.
- Delivery times (72 hours on average) start once the Brief has been approved and are given as an indication. A delay cannot justify a refund, a penalty or the cancellation of an order.
- Revisions are unlimited within the approved Brief. A change of concept, script, format or direction after approval counts as a new Request.
- Each Deliverable is deemed accepted if the Client raises no AI flaw claim within the period set in article 8, and in any case as soon as the Client publishes or uses it.
7. No performance guarantee
Since we do not manage media buying, advertising results depend on factors outside our control (targeting, budget, offer, platform algorithms, competition). We do not guarantee any advertising result, in particular sales, revenue, return on ad spend (ROAS), click-through rate, cost per acquisition or number of views. Phrases such as "winning ads" describe our creative approach, not a contractual commitment to results. We are also not responsible if an advertising platform rejects, restricts or removes an ad.
8. "Zero AI flaws. Guaranteed."
8.1 Definition of an AI flaw
A defect is an AI flaw only if it meets all three of the following conditions:
- it appears in the list below, which is exhaustive: any defect not listed is not an AI flaw;
- it is visible or audible when the Deliverable is played at normal speed, in the delivered file and in the agreed format. A defect only visible frame by frame or when zooming in is not covered;
- it results from AI generation, and not from a choice approved by the Client.
A. Bodies and faces
| Code | Defect | Criterion |
|---|---|---|
| A1 | Deformed hands | Extra, missing or fused fingers, or fingers bent in an anatomically impossible way. |
| A2 | Abnormal limbs | Extra or missing arm or leg, or a joint bending in an impossible direction. |
| A3 | Deformed face | Melting features, eyes at clearly different heights, deformed mouth or nose. |
| A4 | Abnormal eyes | Deformed pupils, or eyes looking in two different directions when not intended. |
| A5 | Abnormal teeth | Fused teeth, an extra row of teeth, or teeth changing shape while the character speaks. |
| A6 | Identity drift | The same character changes face, body, hairstyle or outfit between two shots or within a shot. |
B. Motion and consistency (video)
| Code | Defect | Criterion |
|---|---|---|
| B1 | Morphing | An object or a person turns into something else when this is not intended. |
| B2 | Unexplained appearance or disappearance | An object or a person appears in or disappears from the shot for no reason. |
| B3 | Clipping | A body or an object passes through another body or object. |
| B4 | Impossible physics | Gravity, liquid, smoke or fire behaving in a physically impossible way when not intended. |
| B5 | Sliding feet | A character slides across the ground instead of walking. |
| B6 | Flickering | Textures, outlines or background elements flickering or shimmering. |
C. Sound and voice
| Code | Defect | Criterion |
|---|---|---|
| C1 | Lip-sync mismatch | Lip movements visibly out of sync with the voice. |
| C2 | Mispronunciation | The brand or product name is mispronounced, or a word is invented or cut off. |
| C3 | Audio glitch | Crackling, clicks, dropouts, distortion, or an unintended robotic voice. |
| C4 | Wrong language or accent | A language or accent different from the one specified in the approved brief. |
D. Text, product and brand
| Code | Defect | Criterion |
|---|---|---|
| D1 | Illegible text | Invented letters, distorted words or gibberish displayed on screen. |
| D2 | Spelling mistake | A mistake in displayed text compared with the text approved by the Client. |
| D3 | Deformed logo | The logo is altered compared with the file provided by the Client. |
| D4 | Altered product | Shape, label, packaging or colors of the product differ from the visuals provided by the Client. |
| D5 | Inconsistent product | The product changes appearance between two shots. |
E. Technical
| Code | Defect | Criterion |
|---|---|---|
| E1 | Visual artifacts | Localized blurry, pixelated or smeared areas. |
| E2 | Watermark | A visible watermark from an AI tool. |
| E3 | Wrong format | Resolution, duration or aspect ratio different from what was agreed. |
| E4 | Black or frozen frame | A black frame, a frozen image or an unintended jump cut. |
| E5 | Bad compositing (static ads) | A visible outline around a cut-out element, or a missing or inverted shadow. |
8.2 What is never an AI flaw
- advertising results of any kind (see article 7), or the rejection of an ad by an advertising platform;
- any opinion or feedback, whether from the Client, its team, its customers or any viewer, including matters of taste, style or the fact that content "looks AI-generated";
- a style or effect approved by the Client (for example a cartoon, surreal or stylized look);
- a defect caused by elements provided by the Client (low-quality logo, blurry photo, incorrect text);
- compression or quality loss applied by a platform when the Deliverable is published;
- any modification of the Deliverable made by the Client or a third party;
- any change to the Brief after its approval.
8.3 Claim procedure
- The Client sends its claim to hey@architectstudio.io within 5 calendar days of delivery, stating for each defect its code and where it appears (for example "A1 at 0:07"). After this period, the Deliverable is deemed accepted and no claim is possible.
- We correct the AI flaw within 14 calendar days of receiving a valid claim.
- If the AI flaw is not corrected within this period, we refund the Deliverable concerned only, within 14 calendar days.
8.4 Amount refunded
The refund covers only the labor value of the Deliverable concerned, excluding AI generation costs (credits, tokens, tool subscriptions), set at a fixed amount of:
- Video ad: 290 € for Plans billed in EUR, $290 for Plans billed in USD;
- Static ad: 15 € for Plans billed in EUR, $15 for Plans billed in USD.
Refunds are made using the original payment method. The total refunded for a given month cannot exceed the amount paid for that month. The refund ends all rights of use on the Deliverable concerned: the Client agrees not to use it. This guarantee is the Client's sole remedy for AI flaws.
9. Client responsibilities
- The Client warrants that it holds all rights to the elements it provides (logos, trademarks, visuals, music, likeness of people) and that their use by us does not infringe any third-party right.
- The Client is solely responsible for the claims made about its products and services in the Deliverables, which it approves, and for their compliance with applicable advertising laws (including, where relevant, US Federal Trade Commission rules and French consumer law).
- The Client is responsible for the publication of the Deliverables, including any disclosure that the content is AI-generated required by law (such as the EU AI Act) or by the platforms where it is published.
- The Client may not ask us to create content that is unlawful, defamatory, misleading, or that imitates a real person without their consent. We may refuse any such Request.
- The Client will indemnify us against any claim by a third party arising from the elements it provided, the claims it approved, or its use of the Deliverables.
10. Intellectual property
- Upon full payment of the corresponding month, we assign to the Client all intellectual property rights we hold in the Deliverables delivered during that month: the rights to reproduce, represent, adapt, translate and modify them, on all media and in all formats, for any advertising or commercial purpose, worldwide, for the full legal duration of protection. Until full payment, no right is assigned.
- Source files (project files, separate layers) are provided only when the Plan includes them.
- The Client acknowledges that, under some laws (including in the United States), content generated with artificial intelligence may not be protected by copyright. We therefore do not guarantee that the Deliverables can be protected or registered, nor that they are exclusive or that similar content cannot be generated by third parties using the same tools.
- Our methods, prompts, workflows and know-how remain our property.
- Once a Deliverable has been published by the Client, we may show it in our portfolio, on our website and social networks, and mention the Client's name and logo as a reference. The Client may refuse or withdraw this permission at any time by email.
11. Cancellation
- Plans are without commitment: the Client may cancel at any time by email to hey@architectstudio.io.
- Cancellation takes effect at the end of the month already paid. No refund is made for a month that has started, whatever the date of cancellation. No further payment is taken after that.
- Requests not delivered by the end of the paid month are cancelled. AI flaw claims on Deliverables already delivered remain possible under article 8.
- We may terminate the subscription with immediate effect in the event of non-payment, a serious breach of these Terms, or abusive or disrespectful behavior towards our team, after a formal notice by email that remains without effect for 8 days.
12. Liability
We are bound by an obligation of means. We are not liable for indirect damage, in particular loss of revenue, profit, customers, data or reputation, or advertising spend. In any case, our total liability, all claims combined, is limited to the amounts actually paid by the Client during the 3 months preceding the event giving rise to the claim.
13. Force majeure
Neither party is liable for a delay or failure caused by force majeure under article 1218 of the French Civil Code. This includes the unavailability, outage or change of terms of the third-party AI tools we use.
14. Confidentiality
Each party keeps confidential the non-public information received from the other party (strategy, results, pricing, unpublished products), during the subscription and for 2 years after its end.
15. Personal data
We process personal data as described in our Privacy policy. When the Client provides us with personal data of third parties (for example images of its staff or customers), it confirms that it has collected them lawfully and has the right to share them with us for the production of the Deliverables.
16. Changes to these Terms
We may update these Terms. Changes are notified to active Clients by email at least 30 days before they apply. The version in force on the date of each monthly renewal applies to that month.
17. Language
These Terms are written in English. If a French version is made available, the French version prevails in case of discrepancy.
18. Governing law and disputes
These Terms are governed by French law, excluding the United Nations Convention on Contracts for the International Sale of Goods. The parties will first try to settle any dispute amicably within 30 days of a written notice. Failing that, any dispute falls under the exclusive jurisdiction of the competent courts of Pontoise, France, including in the case of multiple defendants or third-party claims.
19. Contact
Architect Studio, 15 bis rue Victor Hugo, 95480 Pierrelaye, France. Email: hey@architectstudio.io.